Torbay residents are being urged to exercise caution following a warning about rogue traders targeting vulnerable people across the area. Local authorities are warning homeowners to be wary of individuals knocking on doors to offer overpriced or unnecessary building, roofing, and garden maintenance services.
Torquay Police and the Devon, Somerset and Torbay Trading Standards Service have each issued urgent reminders for citizens not to agree to work offered by unsolicited callers. These scams often target the elderly and vulnerable, who can suffer significant emotional and financial distress if they fall victim to such activities. In a notable incident from July 2025, an elderly couple in Brixham suffered extensive roof damage after being targeted by suspected rogue traders who attempted to charge them a large sum of money.
According to the latest figures, trading standards officers handled 334 complaints regarding doorstep crime and rogue traders during the 2024-25 period, with more than half of those cases related to roofing work. Councillor Hayley Tranter, Cabinet Member for Adult and Community Services, Public Health and Inequalities for Torbay Council, has expressed concern that residents are being put under persistent pressure to accept home repairs they may not even need.
Authorities advise that if you are unsure who is at your door, it is best not to open it. To avoid falling victim to these scams, residents are encouraged to obtain three quotes from reputable companies and take time to consider their options rather than making hasty decisions on their doorstep. For those looking for vetted and approved tradespeople, the Buy With Confidence scheme offers a database of trustworthy local businesses. If you have concerns about a potential scam or suspicious activity, you can contact the Citizens Advice Consumer Service at 0345 4040506.
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