A popular Italian restaurant in Banbury is calling on the local community for support after a cyber attack disrupted its online ordering and payment systems. Pizza Calzone, located at 36-37 Parsons Street, is asking customers to switch to walk-in orders and phone deliveries while the business works to restore its digital services.
The restaurant, which holds a 4.8-star rating on TripAdvisor and was awarded a 5-star food hygiene rating by Cherwell District Council in May 2025, has become the latest local victim of an increasing trend of digital crime. Cybersecurity experts note that the restaurant industry is particularly vulnerable, as a large percentage of transactions now take place through digital platforms. These systems, including online ordering and point-of-sale technology, have become primary targets for attackers.
This incident highlights a broader issue for small businesses across the country. According to national data, 43% of UK businesses experienced a cyber breach or attack in 2025, with many finding it difficult to recover. Research indicates that the average cost of a serious incident for a small business exceeds £3,500. Beyond the financial impact, many businesses face significant challenges in retaining and attracting customers following such disruptions.
The vulnerability of smaller businesses is often due to having fewer defensive resources compared to large corporations. Even major chains have struggled with similar threats, with recent ransomware attacks forcing hundreds of locations across the country to temporarily close their doors. As a recognised voice for local commerce, the Banbury Chamber of Commerce provides support and advocacy for businesses navigating these operational crises.
For now, staff at the restaurant are relying on the support of the local community to maintain operations. By choosing to visit the restaurant in person or ordering via phone, residents can help the business manage the impact of this digital disruption.
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