Residents on Canvey Island who have paid for their 2026/27 garden waste subscription may be experiencing a delay in receiving their permit stickers from Castle Point Borough Council.
Despite the delay in the arrival of the physical permits, the council has confirmed that garden waste bin collections will continue as normal throughout April. Collections remain in place for all residents who have subscribed to the service.
The council advises residents to allow up to 10 days for their permit stickers to arrive by post. Once the sticker is received, residents are asked to attach it to the back of their garden waste bin so that collection crews can easily identify subscribed properties. If the permit has not arrived after the 10-day period, residents should contact the council directly.
The annual garden waste service runs from 1 April to 31 March, with a subscription fee of £43 per bin for the 2026/27 year. The service is managed by the local authority, which also oversees waste collection across South Benfleet, Thundersley, and Hadleigh.
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