Residents in Warrington should be aware that the local council’s payment system will be unavailable for most of Thursday 21 May 2026 due to essential maintenance.
According to Warrington Borough Council, the system will not accept any online or phone payments between 9am and 4:30pm. This outage, which is being carried out by the council’s payment provider Civica UK Limited, will impact all services, including council tax, business rates, and parking fines.
While these specific payment channels will be down, the council has confirmed that other payment methods will remain available throughout the day. Residents can still use Direct Debit, bank transfers, standing orders, or make cash payments at local Post Office or PayPoint locations using barcoded bills. For those who prefer to use the online or phone systems, the council advises trying again after 4:30pm once the update is complete.
This technical update takes place while the council continues to work through an Improvement and Recovery Plan. The authority is currently under government intervention following a 2024 inspection, with a team of Ministerial Envoys appointed to oversee financial recovery as the council manages a significant debt burden.
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