As of January 29, 2026, Bootle Library in Merseyside is distributing free SIM cards and running weekly face‑to‑face digital support sessions to help residents get online and use their mobile devices. The service is intended to support people struggling with the cost of living who need internet access to apply for jobs, manage housing or claim benefits.
Library staff are handing out SIM cards as part of the national National Databank scheme run by the Good Things Foundation. The SIMs are typically pre‑loaded with up to 20GB of data and include unlimited calls and texts. The distribution is being delivered locally by Sefton Libraries in partnership with the Good Things Foundation and participating mobile networks.
Residents can visit Bootle Library, 220 Stanley Road, for a walk‑in Digital Drop‑In every Monday from 11:00am to 1:00pm for help with smartphones, tablets or laptops. There is also an Employment Plus session for jobseekers every Friday from 10:00am to 12:00pm to help with online applications and related digital skills. The drop‑in sessions are open to people of all experience levels.
Cllr Trish Hardy, Cabinet Member for Communities and Housing at Sefton Council, has encouraged residents to use the service. If you want to request a SIM card, these can be collected during standard library opening hours (Monday–Friday 10:00am–5:00pm; Saturday 10:00am–1:00pm), subject to stock and eligibility checks. The free SIMs are available to eligible Sefton adults from low‑income households who meet the scheme criteria. Residents who need more extensive, one‑to‑one help with complex forms (for example Universal Credit) are advised to call Bootle Library in advance on 0151 934 5781 to arrange support.
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