Wiltshire

Swindon Households Urged To Switch To Digital Council Tax Bills

By

Karen McGinn
11 February 2026, 12:23 pm

Swindon Borough Council is asking residents across Swindon, Wiltshire, to sign up for online billing to receive their yearly Council Tax statements digitally. This final push comes ahead of the March 2026 billing cycle to help the local authority save on printing and postage costs.

People who want to stop receiving paper bills through the post need to register for a secure online account at the council website. By creating a login, residents can view their payment history and current balances at any time rather than waiting for a letter to arrive in the mail.

The move is part of a wider project called the Swindon Plan, which aims to make council services more efficient and environmentally friendly. Officials expect the change to stop the printing of around 100,000 paper bills every year, which will reduce the carbon footprint of the borough.

The digital system is run through a platform provided by Jadu, which already handles many transactions for the local government. While the council is encouraging everyone with internet access to make the switch, support is available for residents who might struggle with using a computer or a smartphone.

To sign up, residents will need their Council Tax account number and can visit the official council tax portal to complete the process. Those who have already moved to electronic billing do not need to take any further action to receive their upcoming March statements.

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