NHS Hampshire and Isle of Wight has launched a public consultation to gather feedback on the future of urgent care services across the region, including in Basingstoke. Residents are invited to share their views on out-of-hours GP services, night nursing, and the clinical assessment service used by the 111 phone line before the current contracts come up for renewal in 2028.
The consultation comes as Basingstoke faces significant pressure on its local healthcare infrastructure. With the town experiencing rapid population growth and the closure of its previous walk-in centre, many residents have been left with a gap in urgent care provision. This new review aims to address these challenges by ensuring that future services are better joined-up and easier to access, aligning with national priorities to provide care closer to people’s homes.
The public can take part in an anonymous online survey, which takes approximately 10 minutes to finish. The consultation remains open until Sunday 21 June 2026. For those who require assistance, alternative formats of the survey including Easy Read, large print, and translated versions are available by emailing [email protected].
This review arrives as local health providers look to improve procurement processes. In April 2026, the Hampshire Hospitals NHS Foundation Trust was ordered to abandon a £10 million contract process for urgent treatment services at Basingstoke and Winchester hospitals after an independent panel found nine rule breaches. The trust has since indicated it plans to re-let the contract. The current consultation is intended to help shape how services will be delivered for years to come.
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