Hinckley & Bosworth Borough Council is temporarily closing its online payment and benefit services this month to process annual bills for residents in Hinckley, Leicestershire. The Hinckley & Bosworth Borough Council announced that these portals will be taken offline starting February 20, 2026.
Local business owners will be unable to access online services for business rates from February 20, 2026, until February 26, 2026. For residents looking to manage council tax or benefits, the online portals will be closed for a shorter period between February 20, 2026, and February 23, 2026.
This scheduled maintenance is a standard part of the yearly billing cycle. It follows a recent update confirming that the council has increased its portion of the council tax bill for the 2025 to 2026 period.
People who need to make payments or manage their accounts are encouraged to do so before the shutdown begins or after the services are restored. If anyone has an urgent matter while the website is down, they can contact Customer Services at 01455 238141 to discuss other ways to pay.
The council officially notified the public about these service changes on February 12, 2026. While the payment systems are down, other information pages like those for apprenticeships may remain visible but could display maintenance notices.
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