Dudley Council Responds to 1,300 Nuisance Calls in Kingswinford

Dudley Metropolitan Borough Council reported that its out-of-hours team responded to more than 1,300 reports of anti-social behaviour across the Dudley borough — including Kingswinford — during the 2025 calendar year. The figure highlights demand for council support during evenings, weekends and bank holidays when regular offices are closed.

The team handles a range of local issues, including noise nuisance (for example barking dogs or loud music), rowdy behaviour, verbal abuse and illegal/unauthorised encampments. Local reporting by Stourbridge News notes these figures underline the continued need for reactive out-of-hours services and community patrols outside normal working hours.

Residents can report problems via the MyDudley online portal or the Dudley Council Plus out-of-hours phone line (0300 555 2345 — select option 1). Reports can trigger patrol officers, CCTV monitoring or follow-up visits from the Housing and Communities team.

The Safe & Sound Partnership — Dudley’s statutory Community Safety Partnership involving the council, West Midlands Police and housing providers — uses out-of-hours data to help target resources. Kathryn Jones, Director of Housing and Communities, said the council is working to improve communications so people who report ASB know what action is being taken.

While the high volume of calls shows the service is being used, some community groups in Kingswinford may use the data to lobby for more permanent security measures in parks and on high streets, such as fixed CCTV or regular evening patrols. That local focus corresponds with national debate around the 2025 Crime and Policing Bill and parliamentary discussions about strengthening councils’ powers to tackle persistent nuisance behaviour.