Nearly every patient who visited Kingswinford Medical Practice last month rated their care as Very Good or Good, newly released figures show. The Standhills Road surgery reported that 96.7 per cent of respondents to the NHS Friends and Family Test in June 2026 gave the top two marks.
The practice fielded 4,152 telephone calls during the month while keeping the average queue time to 2 minutes and 44 seconds. It delivered 6,088 appointments in total, including 2,737 face-to-face consultations, 484 telephone appointments, 2,785 online contacts, 691 same-day slots and 82 home visits. At the same time, 131 appointments were recorded as Did Not Attend, prompting a reminder for patients to cancel bookings they no longer need.
The Friends and Family Test is a standardised NHS feedback tool used across England. Kingswinford Medical Practice, which holds a Good rating from the Care Quality Commission, remains open to new patients living in Kingswinford, Wordsley, Pensnett and nearby areas. Through a shared rota with other local surgeries, patients can also access appointments on weekdays until 8pm and on Saturdays from 9am to 5pm.
Online demand stayed brisk, with 3,618 website forms submitted in June. The most popular forms were Get help for any health problem, used 2,200 times, repeat prescription requests at 908, and nurse appointment requests at 131. The practice is now inviting more residents to join its Patient Participation Group, a forum that lets patients influence how services are run.
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