Residents in Luton, Bedfordshire, can now use a public preview of the Luton Borough Council website, launched on 8 February 2026. The beta site (beta.luton.gov.uk) rebuilds key service pages for Council Tax, Benefits and Bins/Recycling — changes the council says will make it easier for people to pay Council Tax, manage benefits and check bin collections online, reducing the need to call or visit council offices.
A new bin and recycling section on the beta site (beta.luton.gov.uk/bins-waste-recycling/bin-collections) has been published to help households prepare for the national ‘Simpler Recycling’ rules taking effect on 31 March 2026. The bins tool lets residents check their collection schedules and report missed collections via the mobile-friendly site.
The redesign also includes a simplified system for managing housing benefits and Council Tax support. These updates form part of the council’s Luton 2040 programme, a long-term strategy that includes a digital transformation strand aiming to make services modern, accessible and digitally inclusive.
Council staff say the mobile-first design is intended to better serve the town’s population of about 225,300 residents, particularly those who find older digital systems difficult to use. The council expects a full site cutover in late spring 2026.
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