Milton Keynes City Council is reminding residents that a home laundry service is available to help those who struggle with washing due to mobility issues, disabilities, or temporary illness. The local authority shared the update on 5 May 2026 to ensure that individuals with social care needs know how to access support to help them continue living independently.
The Home Laundry Service provides pickup and delivery of clothing and linens directly from residents’ homes. Once enrolled, participants are provided with laundry bags, and drivers collect items on agreed days depending on the resident’s location. The service offers flexible collection options, including weekly visits, ad-hoc pickups, and more frequent collections for those with incontinence needs.
Operations are managed through Homecare Laundry, located at Tower Drive, Neath Hill. Residents can get in touch with the facility by calling 01908 252671 or by emailing [email protected]. The service is available on a user-pays basis, with flat-rate charges applied in addition to any other financial contributions assessed by the council.
To use the service, residents must first be assessed for eligibility under the Care Act 2014. This process begins by contacting the council’s ACCESS Team, which can be reached at 01908 253772 or via email at [email protected]. Alternatively, residents may complete an online social care referral through the council website.
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