The North Northamptonshire Council is set to consider a £1.6 million investment to overhaul its housing and property services during an executive meeting on 14 April 2026. The proposed funding would replace outdated information technology systems with a modern, unified platform designed to improve service efficiency for residents.
The council currently relies on several separate systems, some of which have been in use for more than a decade. By moving to a single Microsoft-based platform, officials aim to create a more consistent service. The project is expected to provide residents with faster responses to repair requests and housing enquiries, along with a new online portal for managing rent accounts and reporting property issues.
This initiative comes after the Regulator of Social Housing issued a C2 consumer standard grading in February 2026 following an inspection. That assessment identified specific areas for improvement, particularly regarding how the council handles non-emergency repairs and completes surveys of its housing stock. The council manages approximately 8,000 homes in the Corby and Kettering areas.
Demand for housing in the region has risen significantly, with the housing register growing from 2,937 applicants in April 2022 to 6,727 in April 2025. Council leaders confirmed the £1.6 million project is fully funded through existing budgets and reserves already set aside for such purposes.
If the executive approves the plan, the council will begin the procurement process immediately. Officials anticipate awarding a contract in July 2026, with system implementation beginning in August 2026 and reaching full completion by August 2027.
This digital upgrade sits alongside the council’s wider four-year capital programme, which includes £36.6 million specifically allocated for continued investment into housing stock through 2029.
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