Recycling collection services in Peterborough have returned to normal following a period of disruption caused by the transfer of waste services to the local authority.
Peterborough City Council officially brought waste and recycling collections back in-house from the previous contractor, Peterborough Limited, which operated under the Aragon brand, on 1 April 2026. This change follows a decision made by councillors in March 2025 to manage these services directly to ensure more efficient and effective delivery for the community.
During the transition, some residents experienced missed collections due to a delay in finalising the necessary heavy goods vehicle operating licence. This created a backlog of work for the collection crews. To address the issue, refuse collection staff volunteered to work on Saturday, 4 April 2026, to catch up on their rounds and clear the remaining waste.
By the week of 8 April 2026, the council confirmed that recycling collection services had resumed and normal operations were underway. Residents who still experience issues with their collections are reminded that they can report a missed bin online through the official council website. Reports can be made after 5pm on the day of the missed collection until 4pm on the next working day. Residents are asked to leave their bins out for collection when reporting an issue.
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