Dorset

New Police Phone Service Helps Poole Residents Fight Scams

By

Karen McGinn
12 March 2026, 1:31 pm

Dorset Police launched a trial for a new telephone service on 10 March 2026 to help residents in Poole, Dorset, stay safe from financial scams. This service provides direct access to fraud prevention advice for those who may be targeted by criminals over the phone or online.

The project is managed by Damian Cranny, who serves as the Fraud Protect Officer for the area. By speaking directly to residents, the force aims to support people who might find it hard to follow written instructions or digital safety guides.

Police are currently asking for volunteers to test the service and provide feedback on how helpful they find the advice. This information will be used to improve how the community, including Neighbourhood Watch groups, protects vulnerable neighbours from fraudsters.

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