Dorset Police are investigating an incident where a customer became aggressive and threatened a staff member in Poole, Dorset. The event took place at the Three phone shop on the High Street at approximately 3:45 PM on Friday, February 13, 2026.
Officers reported that the man made threats to kill the employee, though no physical contact occurred and no one was injured during the encounter. The suspect is described as a man about 5 feet 10 inches tall with short dark hair.
At the time of the incident, the man was wearing blue jeans, a black top, and a distinctive bumbag with red stripes. The official police appeal for witnesses and information was released on February 20, 2026, to help identify the individual involved.
Sergeant Mark Rice and the Poole South Neighbourhood Policing Team are leading the search for information. They are asking anyone who was in the area at the time to check their dashcam, doorbell, or CCTV cameras for any footage that might have captured the suspect.
The High Street is currently monitored by a security network that includes both the police and local business safety officers. Anyone who can assist with the investigation is asked to contact the authorities and mention the reference number 55260021824.
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