North Northamptonshire Council (NNC) announced a new digital project on 4 February 2026 designed to help people in Wellingborough find local information and access council services more quickly. The initiative aims to simplify how residents and business owners find details about town-centre services such as planning applications, parking and licensing.
The online system is intended to let users track planning applications in real time and apply online for many licences and permits, reducing the need for manual intervention from council staff. Local traders and members of the Wellingborough BID (trading as Discover Wellingborough) will be able to access clearer guidance for events and business licences through a more direct online route.
A key part of the project is producing ‘Easy Read’ and other high-accessibility versions of complex documents so information is accessible to more people, including those with disabilities. NNC says it will work with ‘Experts by Experience’ — people with lived experience of disability and other local insight — to help make materials easier for the public to understand.
The digital project is presented as a visible first step in the wider Wellingborough Masterplan and in work to address an area NNC has described as being ‘most in need’ of regeneration within the unitary area. As part of its 2025/26 budget the council approved additional investment of £51.8 million into services across North Northamptonshire (including funding for adult social care and children’s services); the council says digital improvements are one element of broader efforts to speed up processes and improve service delivery. Wellingborough Town Council continues to lead on delivery of some street-level activity such as markets and seasonal fairs, while the NNC portal will be the primary online route for accessing North Northamptonshire Council services related to the town centre.
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